Payment Policy

Accepted payment methods

We accept the following payment methods at checkout:

  • Visa
  • Mastercard
  • UnionPay
  • Shop Pay
  • Apple Pay
  • Google Pay

We do not currently accept American Express, PayPal, cash on delivery or bank transfer.

Currency

All prices are shown and charged in US dollars (USD).

When you are charged

Your payment is taken when you place your order. If an item is unavailable or your order is cancelled, we refund the full amount to your original payment method.

Secure checkout

Payments are processed through Shopify's secure, encrypted checkout. We never see or store your full card details.

Refunds

Approved refunds go back to your original payment method. Your bank may take 3 to 10 business days to show it. See our Refund Policy.

Contact us

Email info@olyactive.com, call +1 (762) 245-3852 (Monday to Friday, 8 AM to 3 PM EST), or use our contact page.

OLY, 1501 N Hayden Island Dr, Portland, OR 97217, United States